If you make a mistake when making an assignment, you can remove any assignment and get your credits back as long as the user has not started the assignment. Once the assignment is started, you will not be able to remove the assignment.
To unassign, you must first access the user’s account. To do this, select View Accounts.
Make sure Users is the account type selected.
Find the user you want to unassign an assignment for. You can search or filter out the list to help find your user using the options at the top of the screen. Select the user’s name or email address to access their account.
After a user is selected, the user’s profile will appear. From here, you can access all of the programs that are offered in Conover Online. Select the program from the list that contains the units you want to unassign.