A new feature that is starting to appear in web browsers that stops the auto playing of media files will cause some issues with Conover Online.  Advertisers are using the feature to make their videos automatically play on a website, which can be very annoying.  In order to make our program work with very little interaction, we rely on this auto play feature to automatically play our video and audio files with the user having to click a button.

Here is where you would notice some of these issues:

  • Text-to-Speech not working
  • Functional Skills System is not working at all
  • Videos not automatically playing.

In order to make our programs work, each browser does allow you to turn this feature off for our website.  Here is how this is done.

When we detect that autoplay is not working, we will display a message.  Click the Retry button.  This will fix the issue in most cases.

If the Retry button does not work, here is how to enable autoplay in your browser for our website.

Access our website and then select Safari > Preferences.

In the Window that appears, select the Websites tab.  Find Autoplay under General in the left-hand area.

Find our website and choose Allow All Auto-Play.  Our site will now work correctly.

Select the Autoplay icon in the Firefox address bar.

Choose to allow Audio and Video.  Exit your browser to ensure that this new setting is active.  The program should work correctly.