To view a credential for an individual user, select View Accounts.

Make sure you have User selected for the account type.

Find the user who you want to view a credential for.  Select the user’s name or email address to access their profile.

In the Assignment dashboard, find the product that you want view a credential for.  Select the arrow next to the product name to expand the list.

Find the link for the credential.  Click it to view the credential.

To view the credentials for an entire group of users, select View Accounts.

Make sure you have Users selected for the account type.

Choose all of the account(s) that you would like to make a mass assignment for by checking the box next to their name. You can sort the list by name, email address or last login. You can also select accounts across multiple pages. The batch actions toolbar at the bottom of the screen will become active and show you how many users you have selected.

You can also choose all users in your account by clicking the Select all XXX link in the batch actions toolbar.

Once you have all of your users selected, choose the Report Generator button in the batch actions toolbar.

Leave the data range blank.  Credentials do not have a date associated with them and selecting a date will prevent the credentials from being included.

Next, select the Product that you want to view credentials for by selecting the + (plus sign) to expand the list of available reports for the selected product.

Check the box for the credential. You can select credentials across multiple programs.

Select the Generate Report button to create your report.

The report will be generated in the background.  You will receive an email when the report is ready.

In the email, select the View the report button to access the page where you can download the report. If you do not see the button, the direct link is at the bottom of the email.

Select the Download the report button to download your report.

If you do not receive the email, you can also use the Generated Reports (via Reports link) page to view these reports.