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Webinar Videos (How to use a program)
If you are new to the system or need to learn about any of our products, this is where you want to start. Each of these webinar videos will explain the what the product does and how to use it with Conover Online.
How to Use Violence Prevention
This webinar video is a great place to start if you want to learn about Violence Prevention. This video [...]
How to use Winning Colors
This webinar video is a great place to start if you want to learn about Winning Colors. This video [...]
How to use our Anxiety Management Program
This webinar video is a great place to start if you want to learn about our Anxiety Management Program. [...]
How to use your new Conover Online Administrator account
This webinar video is a great place to start if you are new to Conover Online. This video shows you [...]
How to use our Workplace Readiness Program
This webinar video is a great place to start if you want to learn about our Workplace Readiness Program. [...]
How to use our Personal Responsibility Program
This webinar video is a great place to start if you want to learn about our Personal Responsibility Program. [...]
How to use our Success Profiler
This webinar video is a great place to start if you want to learn about our Success Profiler program. This [...]
How to use our Anger Management Program
This webinar video is a great place to start if you want to learn about our Anger Management Program. [...]
How to use our Bullying Prevention Program
This webinar video is a great place to start if you want to learn about our Bullying Prevention Program. [...]
Account Management Articles
Creating an Administrator or Teacher Account
In order to add a new Administrator (or Teacher) account to Conover Online, you must have access to the System Administrator [...]
Creating a User or Student Account
To add a new User (Student), select the Create Account tab. Make sure that User is selected for the account [...]
Batch Importing of Users
Our Batch Import feature will allow you to import up to 100 user accounts into Conover Online at a [...]
How does the User/Student login and access their assignments?
In order for the user to access their assignments they need to log into his or her account. The [...]
Archive and Delete an account
Because our goal is to provide you with data-tracking accountability, we have done everything we can to protect your data. [...]
How do I reset my password?
If you forget your password there is a way to reset your password via email. Using a web browser, [...]
Mass Changing of Groups
If you need to change the group for a bunch of Users or Administrators, you can use our Change [...]
How to use Groups
What Are Groups? A group is a collection of users or learners that are associated with one or more [...]
Restore an Archived Account
If you have previously archived an account you can always restore it to reactivate an account and gain access to the [...]
How to use Tags
Tags are a new feature in Conover Online that allow you to easily search, sort, and filter your user list. [...]
Change a User’s or Administrator’s group
There are times that you will need to associate your users or administrators with a different group or multiple [...]
Credit Delegation
This feature in Conover Online will allow you to delegate a specific number of credits to an individual Administrator. This [...]
Changing the Password for a User or Administrator Account
It may sometimes be necessary to manually change the password for a User or Administrator. To do this, select the [...]
Assignment Management Articles
Making a Bundle Assignment
Most of the programs in Conover Online offer a bundle assignment. A bundle will allow you access to all [...]
Mass (Batch) Assignment
Our Mass Assignment feature will allow you to assign any product or combination of products to multiple users at [...]
Reassign an Assignment or Activity
Any activity can be reassigned to a user. After the user completes an activity, the activity becomes available for [...]
Unassigning an assignment or activity to get credits back
If you make a mistake when making an assignment, you can unassign any activity and get your credits back as [...]
Make an assignment to a user
To make an assignment to your user, you must first access the user's account. To do this, select the [...]
How to use a Survey
Almost all of the Assessments/Maps in Conover Online have an accompanying 360° Survey. These surveys will allow you to have [...]
Previewing units before making an assignment
You can preview all of our products before making assignments to your users. To do this, select the View [...]
User Reporting Articles
Summary Report
We offer a summary report that will allow you to view the user's scores in a spreadsheet format. First, [...]
Viewing User or Student Reports
To view the data that has been collected from user assignments, select the User Data tab. There are four [...]
Credit Usage Report – Where are my credits going
If you are the System Administrator within the Conover Online system, you have access to a page that will allow [...]
How to view or print a Credential
To view a credential for an individual user, select the User Data tab. Next, select the product. In [...]
Why are scores not updating or wrong on a Credential?
In order for a score to appear on the credential the student must post a passing score for the [...]
Change the Name, Date, or Organization on a Credential
When you print off a credential for a user, we include: the date that the credential was printed, the name of [...]
Additonal Articles
Having problems logging into the site
If you or your users are having problems logging in, here are a few things you can try to [...]
How a Conover Credential Works
If you are new to the Conover Online System and want to learn how to get your users a [...]
How to turn on Autoplay
A new feature that is starting to appear in web browsers that stops the auto playing of media files [...]
What is a Credit
Unlike a lot of online learning programs, Conover Online is NOT a subscription but uses the concept of "Credits". Credits [...]
Is Conover Online available in languages other than English?
Conover Online is only available in English, but there are free tools available that will translate the program into any language. [...]
Turn on Text-to-Speech Audio
All of our programs have text-to-speech capabilities. In order to use this feature, select the Gear Icon at the [...]
Conover Online is not working correctly on my iPad, iPod or iPhone
In order for students to do their assignments on Apple devices you need to download our Conover Online App. Apple [...]
I get a 500 error when using Conover Online.
Because Conover Online is a dynamic product that we are constantly updating this error can happen for a variety of [...]
Where can my users get the Conover Online app for the iPad
Due to the limitations of the web browsers that you can install on an iPad, we have developed an iPad [...]